Delivery Information


DELIVERY SERVICE & PRICES


All orders placed by 4.00pm will be dispatched the same day and we'll deliver your order in accordance with the delivery options that you have chosen.


DELIVERY OPTIONS

European

  • Order by 4.00pm, for same-day dispatch (Monday-Friday)

  • Place an order over €300 and qualify for FREE Delivery

Standard - 3-day delivery €11.50
Free Delivery (Orders over €300) – 3/4 day delivery time FREE!
Express - 1/2 day delivery time (Via UPS) P.O.A
UK & Northern Ireland

  • Order by 4.00 pm, Monday-Friday for Next working day delivery (UK only)

  • Saturday deliveries available upon request

  • Place an order over £150 (excluding VAT) and qualify for FREE Delivery

Standard - 3-5 day & N. Ireland £2.50
Standard - next working day UK & N. Ireland £6.95
FREE Next working day delivery on all orders over £150) UK & N. Ireland FREE!
Standard – Channel Islands P.O.A
Next day before 9.00am £60.00
Next day before 10:30am £22.00
Next day before 12:00 £15.00
Distributors carriage terms UK & Northern Ireland

  • Orders received via phone, fax & email - £ 500 net carriage paid / below £ 500 net £ 9.95 carriage applicable

  • Orders received via the website - £ 150 net carriage paid / below £ 150 net £ 6.95 carriage applicable


Outside Europe / Rest Of World
Courier (small quantities) P.O.A
Crate (large quantities) P.O.A

All prices in the tables above excluding vat.

*Standard delivery options and charges do not apply to UK Channel Islands and Other Zones. Other Zones are: AB36-AB38, IV36-1V49, IV52-IV54, HS1-HS9, IV51-IV56, PA41 - PA49, PA60 - PA78, PH42 - PH44, KW15 - KW17, ZE1 - ZE3. Please contact us for pricing and delivery times for the above areas.


DELIVERY ADDRESS

We can deliver direct to you or to your customer. It's easy to add another delivery address to your account, just select change under the ‘Your Shipping Address’ area of the ‘Review & Submit Your Order’, you can then select an existing saved address or enter a new shipping address. Add the address to your account for use the next time you wish to place an order.


ORDER TRACKING

Once your item has been dispatched you will receive an email with the courier's details and your consignment number. You can also track parcels from the My Account page, click see orders and select the order you wish to track, the order will be brought up with a tracking number under the shipping information section, by clicking on this number the order can be tracked on the UPS website (this will open in a new tab) alternatively visit https://www.ups.com/tracking/trafficking and enter your tracking number.


For tracking of palletized orders please contact our customer service team on: 01692 400 300 and quote your order number to receive an update or email: customerservice@flexitog.com