FlexiTog offers a 1-year warranty for our clothing against manufacturing defects in materials and workmanship. This warranty applies only to products that were purchased from FlexiTog or a FlexiTog authorized reseller.

This warranty does not cover damage caused by normal wear and tear, misuse, neglect or obvious abuse. If the damage is determined to be caused by a manufacturing defect, we will happily replace the item at no cost. FlexiTog does reserve the right to determine if the product failure is due to the manufacturer’s defects in materials and/or workmanship, or if the product failed due to normal wear and tear, misuse, neglect or abuse.  

Footwear is warranted against defects in workmanship and materials. However, if within 3 months of purchase, a defect occurs in FlexiTog footwear as the result of normal use, and there is no evidence of misuse, neglect or obvious abuse, we will happily repair the defect, exchange the footwear for a new pair or provide a purchase credit. Product failures caused by excessive or abusive wear conditions do not qualify for exchange or purchase credit. This warranty is available only to the original purchaser and is not transferable. No credit or refund will be given without the original receipt of purchase. 

Finally, our products are intended to function only in the condition that they are provided when new, and any modification to the product will void all warranties, whether or not a defect or damage is discovered later. Please note that our warranty is only applicable to the original purchaser of our products, and all clearance sales are final.  Should you have any questions regarding this warranty, or if you’d like to make a claim, please contact customer services on +44 1692 400300 or sales@flexitog.com and we will gladly assist you with your inquiry.

There are no warranties which extend beyond those stated herein. Any implied warranties that may apply to our products, including implied warranties of merchantability or fitness for purpose, are limited in duration to the duration of this warranty. Under no circumstances shall FlexiTog be liable for any special, incidental, or consequential damages based upon breach of this warranty, breach of contract or strict liability.