Cookie Policy

What Are Cookies?

Cookies are small text files sent to your computer, mobile phone, or any other internet-enabled device by a web server when you visit a website. These often include a unique identifier. Cookies help make sites work efficiently and analyse web traffic to provide business and marketing information to enable developers to make informed decisions on the advancement of websites.

Our cookies help us provide a better service by monitoring which pages you find useful and which you do not. A cookie does not give us access to your computer or any personal information about you other than the data you share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, but this may prevent you from taking full advantage of the website.

In summary, our cookies will:

·                 Allow our website to work correctly and help keep it secure;

·                 Help us understand how you use our site;

·                 Improve your experience by remembering any information that you have provided to us;

·                 Offer you a personalised browsing experience with more relevant advertising.

Changing Cookie Settings

If you wish to change your cookie settings, you can do this through your browser settings. Each browser works differently, so an excellent place to start is by searching ‘cookie settings’ in your browser’s help section. However, changing your cookie settings to block some or all of our cookies may affect how well our website performs for you.

Your Consent

By choosing to use our website, you consent to use the cookies our site delivers. You can change your cookie settings anytime using the options available in your browser settings.

What Cookies do we use?

Websites use lots of different cookies, each with different purposes. We have divided the cookies we use into the distinct categories of necessary cookies, performance cookies, third-party cookies, and targeting/advertising cookies. These are detailed below:

Necessary cookies

These cookies ensure our website operates as you would expect. This includes selecting the language of the content on each page you visit and remembering any items you have added to the cart. If you choose to block them, then we can’t guarantee our site will perform as intended.

Performance Cookies

These cookies help us improve how our site operates, tell us how visitors use each page, and which pages they view most often. They are also used to record any errors should they occur for diagnostic purposes.

Google Analytics collects visitor statistics to improve our site, and a relevant data processing agreement is in place with Google. There is no data exchange with other Google services, and any IP addresses collected are anonymised. If you prefer blocking the Analytics script completely, you can download an opt-out plugin for Google Analytics here. This plugin will exclude your visit from the statistics of all websites using Google Analytics.

Microsoft Clarify collects visitor behavioural statistics to improve our site, and a relevant data processing agreement is in place with Microsoft. You can read the Microsoft Clarify privacy policy and find instructions on preventing Clarity from gathering data on your page views when you visit websites that use Clarity here.

Hotjar collects visitor behavioural metrics to improve our site, and you can read the Hotjar privacy policy and the data processing agreement here and find instructions on how to prevent Hotjar from gathering your data here.

Examples of the information we may collect include:

·                 What content our visitors view, their browsing actions and how they use our site;

·                 When visitors use our site;

·                 What leads people to our site;

·                 What technology do visitors use to access our site;

·                 The general geographical location of the visitors to our site;

·                 Identifiers, such as IP addresses, that link information collected to an individual.

Our performance cookies allow us to:

·                 Understand how our site is used so we can make improvements for our customers;

·                 Measure the performance of our site;

·                 Test different versions of our site;

·                 Understand what devices, browsers, and technologies we should design our website to support;

·                 Track any visitor trends that may help us to plan for the future.

Our performance cookies won’t:

·                 Store any personal information on your device beyond details of your current visit to our site.

Third-Party Cookies

Third parties may provide Cookies that deliver functionality embedded within our website and are necessary for this functionality’s correct operation. While we are responsible for inserting these links into our website pages, these websites and the personal data they collect from you are outside our control. They will have separate privacy policies and user data collection mechanisms. We cannot accept responsibility or liability for these third-party websites’ privacy practices, and your use of these sites must be at your own risk.

The site includes Review Site links (including TrustPilot); these third-party service companies do not deliver cookies unless you specifically choose to select the link and navigate to their website. We do not control the cookies you may receive once you navigate to such external sites. We advise that you check their cookie policies before selecting a link.

The site also includes Social Interaction links (including Facebook/MetaTwitter/X, and LinkedIn); these third-party social networking companies deliver cookies marketing cookies to all visitors to our website, and additional cookies are provided when you choose to select the link and navigate to their website. We do not control the further cookies you may receive once you navigate to such external sites. We advise that you check their cookie policies before selecting a link.

Targeting and Advertising Cookies

We use Microsoft Bing Ads, Google AdWords and DoubleClick to manage advertising on our website using cookies provided by these service providers. These specially designed cookies gather information from you and your web browsing device to display advertisements on relevant topics that may interest you. Advertisers use these cookies to collect information to share with other advertisers. They do this to measure the performance of their advertisements. These cookies also build user profiles from each visit to our website to gather statistics on the performance of the ads that can carry across many sites. We specifically use targeting cookies to display customised content for you. You can opt out or change your Microsoft Ads settings here and your Google Ads settings here.

You can turn off advertising cookies entirely or stop adverts from specific companies. This action will not stop the display of adverts on the internet but will prevent them from being tailored to your interests or preferences. You can set your advertising preferences via this external website:

Our targeting and advertising cookies allow us to:

•             Track referrals to our website from third-party companies;

•             Deliver content that may be more relevant based on your browsing history.

Our targeting and advertising cookies will not:

•             Share or record any personal information about you.